Last updated: 8 March 2026
Effective date: 8 March 2026

TradeTime Limited ("TradeTime", "we", "us", or "our") is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Service.

Summary of Key Points

We only collect data necessary to provide our Service
Your data is stored on EU-based servers
We never sell your personal data to third parties
You have full rights over your data under GDPR
You can export or delete your data at any time

1. Who We Are

TradeTime Limited is the data controller responsible for your personal data. We are registered in Ireland (Company Number: [XXXXXX]).

Contact details:
TradeTime Limited
[Address]
Dublin, Ireland
Email: privacy@tradetime.ie

2. Data We Collect

2.1 Information You Provide

Account Information: Name, email address, phone number, password (encrypted)
Business Information: Business name, trade type, VAT number, RCT number, business address
Client Data: Client names, addresses, phone numbers, email addresses
Financial Information: Bank details (IBAN, BIC), payment history
Job Data: Job descriptions, photos, notes, materials, pricing

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, actions taken within the app
Device Information: Browser type, operating system, device type
Log Data: IP address, access times, referring URLs
Cookies: Essential cookies for session management

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Contract Performance: Providing the Service, processing payments, account management
Legitimate Interests: Service improvement, security, fraud prevention, analytics
Consent: Marketing communications (optional), non-essential cookies
Legal Obligation: Tax reporting, responding to legal requests

4. How We Use Your Data

We use your personal data to:

Provide and maintain the TradeTime Service
Process your quotes, invoices, and payments
Send transactional emails (invoice notifications, payment confirmations)
Provide customer support
Improve and develop new features
Ensure security and prevent fraud
Comply with legal obligations

We do NOT:

Sell your personal data to third parties
Use your data for targeted advertising
Share your client data with other users
Use automated decision-making that affects your rights

5. Data Sharing

We share your data only in the following circumstances:

5.1 Service Providers

We use trusted third-party providers to help operate our Service. These providers are contractually bound to protect your data:

Supabase (Database hosting) — EU-based servers
Vercel (Application hosting) — EU edge locations
Stripe (Payment processing) — PCI-DSS compliant
Resend (Email delivery) — GDPR compliant

5.2 Legal Requirements

We may disclose your data if required by law, court order, or to protect the rights, property, or safety of TradeTime, our users, or the public.

6. Data Storage and Security

6.1 Location

Your data is stored on servers located in the European Union (Ireland/Frankfurt). We do not transfer your data outside the EEA without appropriate safeguards.

6.2 Security Measures

We implement robust security measures including:

Encryption in transit (TLS 1.3) and at rest (AES-256)
Secure password hashing (bcrypt)
Regular security audits and updates
Access controls and authentication
Regular backups with secure storage
Row-level security in our database

7. Data Retention

We retain your data for the following periods:

Active accounts: Data is retained while your account is active
Closed accounts: Account data deleted within 30 days of closure
Financial records: Retained for 6 years as required by Irish law
Usage logs: Anonymised or deleted after 90 days

8. Cookies

We use strictly necessary cookies for authentication and session management. With your consent, we may use privacy-friendly analytics to understand how users interact with our Service. You can manage your cookie preferences through your browser settings.

9. Your Rights Under GDPR

As a data subject in the European Union, you have the following rights:

Your Data Rights

Right of Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a machine-readable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time

How to Exercise Your Rights

You can exercise many of these rights directly through your account settings:

Access & Export: Settings → Export Data
Rectification: Settings → Edit Business Profile
Deletion: Settings → Delete Account

For other requests, contact us at privacy@tradetime.ie. We will respond within 30 days as required by GDPR.

10. Client Data (Data Processing)

When you store your clients' personal data in TradeTime (names, addresses, contact details), you are the data controller for that data, and TradeTime acts as a data processor on your behalf.

You are responsible for having a legal basis to store your clients' data, informing your clients about how their data is used, and responding to their data rights requests.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service at least 30 days before the changes take effect.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Data Protection Contact
TradeTime Limited
Email: privacy@tradetime.ie

13. Supervisory Authority

If you are not satisfied with our response to a privacy complaint, you have the right to lodge a complaint with the Irish Data Protection Commission:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28, Ireland
Website: www.dataprotection.ie
Phone: +353 1 765 0100

By using TradeTime, you acknowledge that you have read and understood this Privacy Policy.